Many QuickBooks users have frequently been experiencing QuickBooks POS Socket Error 10060. This problem arises while paying with a credit or debit card. After you swipe the card in the system, pertinent data relating to the card is processed; however, the error shows up, disrupting the transaction. Another factor that may cause this issue is a shaky internet connection.
This article shall apprise you of all the relevant facts related to this error and the methods on how to fix Socket error 10060 in QuickBooks POS. Thus, keep read on!
Factors that provoke QuickBooks POS Socket Error 10060
The effectiveness of POS is impacted by a number of assorted factors. The following is a list of the leading causes:
Your network is being blocked by a firewall or other security software in the background, leading to the QuickBooks Socket Error 10060.
The EFT Server application might be having problems, which directly incite Socket Error 10060.
A socket might be improperly connected.
There may be an issue connecting to the Server.
How to fix Socket error 10060 in QuickBooks POS?
To find a suitable solution on how to fix Socket error 10060 in QuickBooks POS, you are supposed to follow the practical tutorial provided below.
Solution 1: Check if the Socket is properly connected
It is crucial that you correctly connect the Socket. One of the main causes of QuickBooks POS Socket Error 10060 may be a loosely connected socket. Check to see whether the error has been resolved after making sure it is connected properly. If not, move on to the next solution.
Solution 2: The Security Software or Firewall may be blocking the network
A firewall may occasionally identify the connection made by QuickBooks as being a security risk. Under such circumstances, it is recommended that you follow the below-mentioned steps:
Disable all security programs, including the Windows firewall, on the computer.
Try the transaction authentication once more.
The error is successfully resolved if the transaction gets authenticated and no errors show up on the screen.
The ports that are mandated for seamless functioning of QuickBooks need to be added as exceptions for the Firewall. Afterward, you may turn on the Firewall.
This should solve the error. If it does not, then you should move on to the following solution.
Solution 3: Examine any issues with EFT Server
The transaction is connected to and authenticated using the EFT server application. Perform the set of instructions in the following steps to check for any issues with EFT Server:
To begin with, launch the QuickBooks POS.
Opt for "Tools" from the menu options, then advance to "User Information."
The absence of the WS-EFT Server prevents the transaction from receiving authentication.
In the user information window, you need to opt for the "check all the settings" option.
You are supposed to choose a suitable server for transaction authentication.
Attempt the transaction once again. This time, the Socket Error 10060 ought to be fixed.
Finally, restart your computer system and then use QuickBooks POS.
Solution 4: The creation of new data file can fix Socket Error 10060
To begin with, you should opt for the "File" menu.
After that, opt for the 'Company File' option.
Opt for "New."
Enter the Text in the fields, and give the new file a special name.
You are then required to tap on "Browse" under the "Edit" option.
Afterward, hit on "Preferences."
Click on the "Company" radio button.
After choosing the "Merchant Service," enter the requested information.
Hit on "Save."
The next step requires you to choose "Tools" from the menu and then advance to "User Information."
You must now open POS and utilize your debit or credit card once more. Verify that the problem has been fixed.
It is time to bid adieu on a supportive note, wherein we hope that this article helped you with the various ways on how to fix Socket Error 10060 in QuickBooks POS. Contact our QuickBooks technical support Team 1-800-615-2347 for assistance if you run into any difficulties putting the aforementioned strategies into practice.
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